Lash Tips: How To Pick Your Clients Lash Service

As a lash artist, helping clients choose the right lash service is part of your job. Some clients know what they want. Others are not sure. It’s your job to guide them based on what will work best for their eyes, their lashes, and their routine.

This post explains how to choose the right lash service step by step.

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1. Check the Client’s Natural Lashes

Start by looking at their natural lashes. This tells you what their lashes can support.

Ask yourself:

• Are the natural lashes strong or weak?
• Are they full or sparse?
• Are they long or short?

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What this tells you:

If the client has weak, short, or sparse lashes, heavy volume or long lashes may not be a good idea. Classic or light hybrid lashes may be a better option to protect the natural lashes.

Need a deeper understanding of lash growth? Read the full guide: Understanding Lash Growth Cycles for Lash Artists — Click here.

2. Ask About Their Routine

The client’s lifestyle matters when choosing the right set.

Ask:

• Do you work out or sweat often?
• Do you wear makeup daily?
• Do you sleep on your face?
• Do you want lashes that last longer without frequent fills?

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Why this matters:

Clients with busy or active routines may need shorter, lighter lash sets that hold better and are easier to care for. Clients who want a bold look must understand it needs more frequent maintenance.

Want to learn more about how to care for lash extensions? Click HERE to read the full guide: The Dos and Don’ts of Eyelash Extension Aftercare

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3. Ask What Look They Want

Some clients say they want “natural” but show you a photo of a full set. Always ask for photos or examples.

You can explain the basic lash types:

• Classic – one extension per natural lash
• Hybrid – mix of classic and volume fans
• Volume – small fans attached to each natural lash
• Mega Volume – dense fans for a bold look

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What to do:

Ask for a photo of what they want. Match that with what their lashes can support.

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4. Choose a Lash Map Based on Eye Shape

Different eye shapes work better with different lash styles.

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Examples:

• Hooded eyes: Use a doll-eye map to open up the eye
• Downturned eyes: Avoid cat-eye maps, use a natural sweep instead
• Almond eyes: Can support most lash styles
• Wide-set eyes: Focus the length in the middle to balance the shape

Why this matters:

If you apply the wrong lash map, it can change the shape of the eye in a way the client does not like. Always match the map to the eye shape.

Not sure which lash map to use for each client? Get step-by-step help in our full guide. Click HERE to read.

5. Choose Curl, Length, and Diameter Based on Health

Curls:

• C curl: Slight lift
• CC or D curl: More lift
• L curl: For straight or downward-facing lashes

Lengths:

• Short lashes last longer and are easier to maintain
• Long lashes need strong natural lashes and more care

Diameter:

• Use thinner extensions for weak lashes (0.03 to 0.07 for volume)
• Use thicker extensions only when lashes are strong (0.10 or above)

Tip:

Use shorter, lighter lashes on clients with weak or damaged natural lashes. Always aim to protect the lash health first.

Not sure which curl to use? See the full lash curl guide HERE.

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6. Educate Your Client

Explain:

• What service you recommend
• Why it fits their lashes and lifestyle
• How often they need fills
• How to care for their lashes

What this does:

It builds trust. Clients are more likely to follow your advice and come back for regular appointments.

Final Advice

As a lash artist, your job is to choose what works best for the client — not just what they ask for. Always check the natural lashes, understand the client’s routine, and explain your choices clearly.

A good lash set starts with the right plan. The better the fit, the better the results.

Do you find this blog post helpful? Have you learned something? Leave a comment below and share your thoughts. Don’t forget to share this blog to your lash friend.

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