Tips And Tricks On Pre-booking Your Client's Appointment

How will your lash business benefit from pre-booking? This lash tip will help you grow and increase revenue, and it will surely be profitable. Anyone who got frustrated here that clients are not pre-booking their appointment? There are a lot of factors on this issue. When you master this, you will be able to achieve something big and increase productivity in your lash business.

Tips And Tricks On Pre-booking Your Client's Appointment
L Curl Lashes and Ultra Crystal Bond used in this set. To shop, please click here.

 

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I've learned trial and error how to master the art of pre-booking and how this works well once you know the processes.

I hope that these are beneficial for you in your lash business. I hope to hear your thoughts, too, if you have some additional information that we can share with our #lashtribe.

 

1. Make Sure To Check Your Schedule

You should have checked your schedule and blocked specific dates and have it in advance, like 4-8 weeks ahead. You can't afford to miss any appointment due to the inability to secure dates your clients need to book.

Make Sure To Check Your Schedule

Volume Lashes mix curls D, CC, and C, and Velour Lash Adhesive used in this set. To shop, please click here.

 

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2. List The Recommended Refill Dates For Every Client

Depending on the type of client you have, whether or not they demand a new set rather than a refill, we have to remind our beautiful clients how to care for their lashes as part of our lash service to them. Every after appointment, make it a habit to remind them how to make their lashes healthier because a healthy lash helps will eventually have more excellent retention.

List The Recommended Refill Dates For Every Client

Volume Lashes mix curls D, CC, and C, Velour Lash Adhesive and Lash Tile used in this set. To shop, please click here.

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.

 
3. Quick Reference For Clients

Make life easier for clients to pre-book you. Make it part of your customer service to inform the clients of their schedule. I would suggest sending them messages with complete information on how to pre-book their appointments. Make it a habit to give relevant information to your clients, easy to understand, email, print on paper, or send text messages.

Quick Reference For Clients

Volume Lashes mix curls D, CC, and C, and Velour Lash Adhesive used in this set. To shop, please click here.

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.


4. A Gentle Reminder

Let's face it, some clients tend to forget about their needed appointment, and they would appreciate it if you reminded them by messaging them a few weeks before their supposed lash appointment.

You can make a script to use and send to your clients easily. If you are having some doubts about asking clients to ask their clients to pre-book, you can start with asking how their lashes are and if there will be any issues that you can address. It will be an additional good point on your end, and clients love it when you still care for them even after their whole set.

A Gentle Reminder

L Curl LashesUltra Crystal Bond and Disposable Eyelash Brush used in this set. To shop, please click here.

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.

 

5. Communication Is The Key

Some lash artists give a reminder card as part of the aftercare routine kit for their clients. Apart from that, I have an extra mile to call them to remind them that they are due for their refill.

Communication Is The Key

L Curl Lashes, Ultra Crystal Bond, Marlowe Tweezer and Malachi Tweezer used in this set. To shop, please click here.

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.

 

6. Consistency Brings Productivity

These are some ways to inform your clients to pre-book their appointment. Make sure that you will be consistent in reminding your clients. We also like to develop discipline in our clients to be able to their skills to pre-book their appointment right away and less need to remind them.

Consistency Brings Productivity

L Curl Lashes and Ultra Crystal Bond used in this set. To shop, please click here.

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.

 

7. Be Creative

Run some promotions, offers, or discounts. It will encourage your clients to come back for more and motivate them to book right away. It can be open book slots that are less likely to be secured by clients, give discounts for loyal customers. You can also have a bring a friend referral scheme.

Be Creative

L Curl Lashes and Ultra Crystal Bond used in this set. To shop, please click here

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.

 

8. Be Proactive

Some clients will say: "Let me check my calendar first, and I will just inform you." Oh well, it will just let it slip. It might be a missed opportunity for your business to have this client.

So, be proactive, you can say: "You know what, I think I have a slot for you here on this (date) and (time)? It will be the last slot for that day, the day that you need to have your refill schedule. Would you like me to reserve this for you?

Be Proactive

Ultra Crystal Clear Bond and Color Lashes used in this set. To shop, please click here.

 

For more tips like this one be sure to subscribe to our email list, we send very informative and helpful emails every week, please click here.

 

CONCLUSION

Always remind your clients to book their next appointment before leaving the salon. If they say they will call you back or book online, follow up with them on the day of their lash appointment to confirm that they have secured their next pre-booked lash appointment.

Give your clients a reason to book earlier than later for their next appointment by creating urgency with promotions like “this week only” deals or discounts for booking early. Show your clients that they will get the best rates or deals available if they book early.

 

Do you find this blog post helpful? Have you learned something? Leave a comment below and share your thoughts. Don’t forget to share this blog with your lash friend.

 

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